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myraine > Intel > The W’s and H of Apologizing…

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The W’s and H of Apologizing…

By Myraine Policarpio

Apology is an expression of repentance or guilt over having said or done something, which is perceived and considered hurtful or detrimental. This also requests for pardon and forgiveness.

For many of us, it is hard to swallow our pride and say, “We are sorry.” If you experience such difficulty in resolving conflicts and arguments brought by hurting words and actions, here are some helpful points to humbly earn forgiveness while you keep your dignity.

* Discern and reflect. The first thing to do is to realize that what you did was not upright which may either intentionally or unintentionally hurt the other person/party.

* Mean the words that you say. Therefore, take full account on it. There should be no excuses, no alibis.

* Consider when, where and how to apologize. These may have effects on correcting mistakes, resolving conflicts and winning forgiveness.

* Know the exact words to say and express your apology. This can make you more comfortable and at ease. Lesser mistakes, lapses and misunderstanding may occur.

* Do the apology personally… face to face. Effort may mean something worth appreciating for. This also strengthens both sincerity and honesty.

* Remember that for a sincere and true apology to be complete, it needs a resolution, a promise or an assurance.

Apologizing may not be as easy as it may seem. However, the fruits of doing so can really bring a lot to you and may change the way you feel, see things and even the way you live.

Contributed by myraine on October 11, 2008, at 5:41 AM UTC.

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I think there is something in Filipino culture in particular that makes apologizing difficult. In our language - Bisaya - there isn't even a word for "sorry" so we just use "sori." But only rarely. Employees never apologize - neither to customers nor to their boss - even if they screw up really badly. Whereas in places like Japan everybody apologizes profusely even if they haven't done anything wrong.

nick Oct 11, 2008 19:55
I am not sure I have been sorry for anything; however, I have asked for forgiveness or excuse me I'm having an active "Auther i tis" day so I will not be smiling as much or I didn't notice the co-worker I passed in the hallway because I was pre-occupied in deep mental activity. Yes, my personal inter-action is very blunt.

JazLive Oct 12, 2008 03:52

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